DogHouse

Sun, Sep 6, 2009

DogHouse Systems

I’m not the type to try to advocate products or companies, normally.  I’m not sure why, I just don’t do it.  I’ll make an exception this time.  Anyone who is in the market for a new gaming rig has only ONE place they need to visit.

www.doghousesystems.com

I just received my new desktop machine from them last week.  I got the Armor VS model.  Tossed 8 Gigs of RAM in that baby and she was still under $1,200.  Having just had a baby recently, I drooled over getting an awesome gaming PC for that price.  But I figured hey, its entry level price, the PC will probably be middle of the line at best.  I couldn’t have been more wrong.  This thing flies.  I mean flies.  In WoW at peak times, in Dalaran, maxed settings, I get over 60 FPS.  Over 60 in 25 man raids, as well, again with everything maxed out.  I get almost 75 in maxed settings Left 4 Dead.  I is a happy panda!  I don’t have any of the super high end games like Crysis to test it with, but I can only assume I would find similarly pleasing results there, as well.

My little setup.

My little setup.

Again, I can not describe with how happy I am with the performance of this machine.  No “Optional” trial software, no crap running in the backround I don’t need, these guys at DogHouse ARE gamers.  They know how we want our PCs to arrive.  It came with WoW Pre-installed and Pre-Patched.

If my pleasure level with the machine itself was a 10/10, then my review of DogHouse’s customer service would be about a 12/10.  It started early, too.  When I ordered the machine, I had to call their sales department to ask if 8G of RAM was possible in an Armor VS, since the choices on the order form were 2G and 4G.  After a moment, they came back and not only told me 8G was possible, but to reload my browser.  I reloaded my browser, and lo and behold, in that moment, they ADDED a choice for 8G.  If that isn’t prompt shit, I don’t know what would be.

The excellent service continued throughout the next 2 weeks.  They emailed me, letting me know the PC’s status, asking a few setup questions so that upon arrival, I could simply uncrate my glorious machine and get to pwning n00bz.  So it is roughly 2 weeks after I placed me order that FedEx arrives with my big box of joy.  Now, if I love DogHouse Systems, I fucking hate FedEx.  I watched the dude carry it from his truck to my door, dropping it once and hitting the door I opened for him with it.  Twice.

I get it to my little Nerd Lair, set it up – Which by the way, if you’re computer retarded, DogHouse sends a full color, lamens terms, very well labeled instruction binder on how to set it up – to find out that the bumbling idiot from FedEx managed to bend the housing on the top case exhaust fan.  What the fuck, FedEx?  So I call DogHouse, let them know my problem, and while I am far from computer illiterate, I’m not confident enough to go digging around in my new PC trying to fix this, so a gentleman named Sina walked me through getting the fan unhooked until they could ship me a new one.  Thats right.  FedEx fucked up, and DHS is fixing the problem.

These guys have my future business for all PC purchases and I can not stress enough how pleased people will be ordering from them.  If you need a new gaming rig, whether you’re looking to spend $1,000 or get the absolute top end shit, this is the place to go, geeks.  Keep up the good work DHS.  You guys rock.

Continue reading...

Tags: , , , , , ,