I’m not the type to try to advocate products or companies, normally. I’m not sure why, I just don’t do it. I’ll make an exception this time. Anyone who is in the market for a new gaming rig has only ONE place they need to visit.
I just received my new desktop machine from them last week. I got the Armor VS model. Tossed 8 Gigs of RAM in that baby and she was still under $1,200. Having just had a baby recently, I drooled over getting an awesome gaming PC for that price. But I figured hey, its entry level price, the PC will probably be middle of the line at best. I couldn’t have been more wrong. This thing flies. I mean flies. In WoW at peak times, in Dalaran, maxed settings, I get over 60 FPS. Over 60 in 25 man raids, as well, again with everything maxed out. I get almost 75 in maxed settings Left 4 Dead. I is a happy panda! I don’t have any of the super high end games like Crysis to test it with, but I can only assume I would find similarly pleasing results there, as well.
Again, I can not describe with how happy I am with the performance of this machine. No “Optional” trial software, no crap running in the backround I don’t need, these guys at DogHouse ARE gamers. They know how we want our PCs to arrive. It came with WoW Pre-installed and Pre-Patched.
If my pleasure level with the machine itself was a 10/10, then my review of DogHouse’s customer service would be about a 12/10. It started early, too. When I ordered the machine, I had to call their sales department to ask if 8G of RAM was possible in an Armor VS, since the choices on the order form were 2G and 4G. After a moment, they came back and not only told me 8G was possible, but to reload my browser. I reloaded my browser, and lo and behold, in that moment, they ADDED a choice for 8G. If that isn’t prompt shit, I don’t know what would be.
The excellent service continued throughout the next 2 weeks. They emailed me, letting me know the PC’s status, asking a few setup questions so that upon arrival, I could simply uncrate my glorious machine and get to pwning n00bz. So it is roughly 2 weeks after I placed me order that FedEx arrives with my big box of joy. Now, if I love DogHouse Systems, I fucking hate FedEx. I watched the dude carry it from his truck to my door, dropping it once and hitting the door I opened for him with it. Twice.
I get it to my little Nerd Lair, set it up – Which by the way, if you’re computer retarded, DogHouse sends a full color, lamens terms, very well labeled instruction binder on how to set it up – to find out that the bumbling idiot from FedEx managed to bend the housing on the top case exhaust fan. What the fuck, FedEx? So I call DogHouse, let them know my problem, and while I am far from computer illiterate, I’m not confident enough to go digging around in my new PC trying to fix this, so a gentleman named Sina walked me through getting the fan unhooked until they could ship me a new one. Thats right. FedEx fucked up, and DHS is fixing the problem.
These guys have my future business for all PC purchases and I can not stress enough how pleased people will be ordering from them. If you need a new gaming rig, whether you’re looking to spend $1,000 or get the absolute top end shit, this is the place to go, geeks. Keep up the good work DHS. You guys rock.